Computer aided dispatch central communications 911. Accelerated emergency response powered by highquality, secure data when its needed most. This announcement is intended to solicit information from potential vendors and from cad users to help define the system requirements. Request for information pdf, 170 kb cads request for information. Computer assisted dispatch cad systems, such as the 911 system in the united states, are used not only to dispatch police quickly in an emergency but also to gather data on every person who has contact with the police. Arms cad allows the dispatcher to direct units and access data, all from within the same application. Theres no reason for first responders to blindly enter. The current cad system, installed over 25 years ago, is technologically obsolete which minimizes its operational capabilities, and makes technical support difficult and expensive. Computer aided dispatch intergraphs cad is the core of your decision support process. The specifications found in this document are intended to be generic in nature. Information in the cad database generally includes call.
Computer aided dispatch cad for our law enforcement and public safety software solution that allows dispatchers and psap operators to customize the interface with hotdockable tabs, choice of input modes, audio andor visual alerts, and more. City of phoenix procurement division request for proposal. Computeraided dispatch cad, also called computerassisted dispatch, is a method of dispatching taxicabs, couriers, field service technicians, mass transit vehicles or emergency services assisted by computer. Other articles where computer assisted dispatch system is discussed. Typical computeraided dispatch system functions include resource. Request for information no dhsmv rfi 02117 computer aided dispatch and records management system.
This document addresses the interoperability of computer aided dispatch cad systems. Dallas county sheriffs office request for proposal computer. Request for information rfi for the purpose of identifying vendors who have the technology for, and experience in, providing an integrated computer aided dispatch cad and next generation ng 911 compliant telephony system for public safety purposes. Project regional shared computer aided dispatch system. Introduction tritech software systems is pleased to provide this response to the county of san mateo county rfi for a computer aided dispatch system rfi 0116cad. This intelligent mapping and data entry system seamlessly integrates an interactive, realtime map display with call handling, dispatching, records and information. Request for information scr911 computer aided dispatch system to. The second request for information rfi for the computer aided dispatch standardization cads is available on fedbizopps. Executive summary the department of technology services dts, montgomery county retained tetra tech to evaluate the current computer aided dispatch cad system and provide a roadmap for moving forward. Interagency dispatch implementation project idip computer aided dispatch standardization.
While the rfp title indicates computeraided dispatch system, the top of page 19 states the. Mark43 cad and mark43 rms leverage the data your agency already collects to keep first responders safer and better informed. Motorola has read your request for information and has provided a response that introduces premierone suite with computer aided dispatch and mobile and some of the benefits available. Montgomery county computer aided dispatch roadmap study 1 1. Save time, stay organized and keep personnel in the field safe with arms computer aided dispatch.
Boyd county 911 102015 1 request for proposal for computer aided dispatch cad system purchaser. Cad systems are used by public safety answering points psaps to. A stateoftheart cad system that utilises windows 2003 to automate 000 call response and dispatch functions. Right now, an advanced caliber onpremises solution is sharing incident details, improving response times and delivering positive public safety outcomes in communities from coast to coast. The town of taber invites organizations to submit a response for the implementation of a cad softwarehardware system to be operated by the taber regional 911 dispatch. It can either be used to send messages to the dispatchee via a mobile data terminal mdt andor used to store and retrieve data i. Response calendar mandatory information session november 14, 2017 at 1. Replacement of computer aided dispatch cad system lake. Venango county, pa regional computer aided dispatch system friday, may 27, 2016 posted by.
Venango county, pa regional computer aided dispatch. Contract termination see section 7 page 32 insurance requirements see section 7 page 30. View current rfps national emergency number association. Other articles where computerassisteddispatch system is discussed. Standard functional specifications for law enforcement. The rps computer aided dispatch solution is a robust, powerful, and easy to use solution that provides dispatchers with the tools needed to perform tasks efficiently, while providing them and the responding units with valuable information needed to effectively handle a call. Ownership of the parent company has changed hands many times and system support has been minimal as of late. Standardized computer aided dispatch cad system for. Computer aided dispatch interoperability case studies alastar. Director sandy ott boyd county 911 2041 winchester ave ashland, ky 41101. The current cad system, installed over 25 years ago, is technologically obsolete which minimizes its operational capabilities, and. Computeraided dispatch and record management system. The ida team received rfi responses from three cad vendors.
The telephone number and email address of the individual from dps who is responsible for. Today anyone with a computer and internet connection or mobile device can access information that is. Computeraided dispatch cad for our law enforcement and public safety software solution that allows dispatchers and psap operators to customize the interface with hotdockable tabs, choice of input modes, audio andor visual alerts, and more. I noticed you had an rfi out, while we dont actually provide the cad software we work with those providers to help provide an easy and clean data solution. While the rfp title indicates computeraided dispatch system, the top of. Computer aided dispatch cad systems allow public safety operations and communications to be augmented, assisted, or partially controlled by an automated system. Hood army police replace radio dispatch with computer. Rfp 2015001 questions and answers request for proposal. Over the years since the introduction of computer aided dispatch systems, the approach in implementing and operationalizing cad systems have utilized the approach of a single system per public safety answering point psap.
Dec 08, 2015 request for information pdf, 170 kb cads request for information. Cad makes a recommendation of units available for dispatch with. The request for information rfi represents the initial steps to identify new and innovative advances in system technology and support as it relates to computer aided dispatch cad. Reporting a system shall have the ability to provide efficient call center management, which includes but is not limited to. Rfi as part of their market research and information gathering for the potential. Mark43 cad powers field response with a mobile unit view optimized for laptop or tablet use in vehicle.
Proposal submitted to the computer aided dispatch and other public safety computer systems shall adhere to the following terms and conditions of this rfp. The scotts bluff county consolidated communications center advisory board invites interested parties to submit proposals for providing software, implementation and maintenance services for a law enforcement multiagency computeraided dispatchrecords management system cadrms for the scotts bluff county combined communications center, scotts. In an effort to help our members conduct business, nenas online rfp rfi listing is a free service to 911 agencies and vendors. Thursday, july 16, 2015 imtg it administration division attn. How nextgen tech is transforming computeraided dispatch. The toronto transit commission is issuing a request for information in order to identify and obtain information from firms experienced the implementation of a stateoftheart computer aided dispatch and automated vehicle location cadavl system.
The telephone number and email address of the individual from dps who is responsible for each solicitation is stated on the cover page of that solicitation. The advent of computeraided dispatch cad allowed ems to improve response. This project aims to provide open source dispatch software that police, fire, and emergency services departments can use to help fully utilize their resources. The florida department of highway safety and motor vehicles department, hereby issues this request for information rfi seeking information from interested parties who can provide the. As early as 2015, departments began testing silent dispatching, or the. Computer aided dispatch standardization cads project update. Additional information and rfi forms may be obtained via.
Our endtoend, integrated solution includes the requested application software, interfaces. Computeraided dispatch in addition to standard computer aided dispatch cad functionality realtime visibility into fleet location and readiness, closest vehicle selection, automatic routing and incident time stamping provided by zolls rescue net dispatch. Computerassisteddispatch cad systems, such as the 911 system in the united states, are used not only to dispatch police quickly in an emergency but also to gather data on every person who has contact with the police. Computer aided dispatch fire and law records management law mobile fire and law field based reporting law overview 4. The county intends to invite the top scoring vendors to request for proposal rfp process. State of florida department of highway safety and motor. Premier cad with premier cad call takers and dispatchers manage incident information more efficiently, resulting in shortened response times, improved officer safety and better protection for the communities they serve. Systemhas been developed and implemented by the fbi. A screenshot of computer aided dispatch as being used by toronto fire services computer aided dispatch cad, also called computer assisted dispatch, is a method of dispatching taxicabs, couriers, field service technicians, mass transit vehicles or emergency services assisted by computer. Built on the industryleading aws govcloud, mark43 works with your agency to make sure webconnected units stay mobile in the cloud.
Virtual and in person summer 2015 now first rfi summer 2015 received vendor and dispatch comments preparation of 2. Arms provides your agency with the tools to succeed. Response to request for information for county of san mateo, ca rfi 0116cad. Document scope this document presents standard functional specifications for law enforcement cad systems. Response to request for information for we provide high. This system will be used by multiple city and county agencies in umatilla and morrow counties, oregon. The state of tennessee, department of safety and homeland security state issues this request for information rfi for the purpose of identifying vendors who have the technology. Montgomery county computer aided dispatch roadmap study.
Dpsecn psap request for information summary report august 18, 2015 page 7. Request for information scr911 computeraided dispatch system to. Hood army police replace radio dispatch with computer aided dispatch system computer aided dispatch case study the nations largest military installation ft. The ipt members presented the request for information rfi. This is in order to efficiently manage requests for emergency services and provide a record of the request for help. Both programs are new law enforcement information sharing systems based upon the above critical standards. One of fitzgeralds favorite things about eforces computeraided dispatch software is how, the program allows all users, from linelevel calltakers and dispatchers to patrol supervisors and even the chief, to input and access realtime information, statistics and other important information for our department. The town of taber invites organizations to submit a response for the implementation of a cad softwarehardware system to be operated by the taber regional 911 dispatch center. Regional public safety communications center contact person.
Computer aided dispatch cad is a software program that enables the 911 telecommunicators to obtain information from a 911 caller in an orderly manner. Crimeinfo analyzes data created in the normal dispatch and report writing processes, providing up to the minute as well as historical. Caliber cad enables dispatchers, responders and commanders to collaborate in near realtime and helps. Computeraided dispatch cad systems allow public safety operations and communications to be augmented, assisted, or partially controlled by an automated system. Just like the county of san mateo, motorola strongly believes in commitment, integrity and compassion when it. The scotts bluff county consolidated communications center advisory board invites interested parties to submit proposals for providing software, implementation and maintenance services for a law enforcement multiagency computer aided dispatch records management system cadrms for the scotts bluff county combined communications center, scotts.
270 1038 1486 1587 187 50 1359 477 1498 1332 1143 460 1316 517 642 39 1383 1208 132 234 1319 355 1188 1045 1058 41 902 1158 490 1380 542 473 1337 745 234